The Δemon project

mSensis S.A., driven by enterprises’ increasing demand to extract valuable information and knowledge about the quality of products and services provided, has developed project δemon.

(more…)

Read More

A comparison of machine learning techniques for customer churn prediction

Machine Learning is a Computer Science sector that is concerned with the design and development of algorithms that allow the automated performance of tasks like pattern recognition, prediction, diagnosis, etc., based on empirical data. Therefore, Machine Learning plays a key role in the development of business data mining applications in various fields such as retail, marketing, banking, and telecommunications.

(more…)

Read More

A mobile working environment makes business sense

The current financial crunch has taken a heavy toll on today’s business environment forcing corporations to seek innovative ways to reduce costs.

One of the heaviest contributors to total fixed costs is office space. Most people commute or drive to work eventually making their way to some sort of permanent working space whether it’s an office or a desk. For an office worker, typical deskwork includes processing documents, emails, and engaging in phone communication; daily interactions with co- workers take place through scheduled or ad hoc meetings in fixed meeting rooms, or other building areas.

(more…)

Read More

The Evolution to Mobile Banking

Money is anything that is accepted in a given society as a payment of goods and services and a repayment of debts.

Fiat money like paper bills or cheques which is declared as legal tender is issued by the state or governing body responsible for the monetary region in question, and is accepted within the jurisdiction of the issuing government with an applicable exchange rate.

(more…)

Read More

The business Case for Effective Service Management based on ITIL

THE BUSINESS CASE FOR ITIL SERVICE MANAGEMENT

IT is what drives business today.  In fact in many sectors like telecommunications, banking, finance institutions, insurance companies IT not only drives the business but it is the business.

The quality of an organization’s IT is reflected in its reputation and brand, and has direct impact upon sales and revenue. The cost of IT is never insignificant – it is essential to get good value from IT investments, but often this value is not realized. For an IT investment to provide benefit, the resulting IT service must be well planned, well designed, well managed and well delivered. That is what the practice of IT service management is about.

(more…)

Read More